Question 1

How does reporting disruptions work?

Accepted Answer

Users can report disruptions by clicking the "Report Issue" button on the respective service page. Reports are aggregated in real-time and displayed to other users.

Question 2

Where does the data come from?

Accepted Answer

All data is based on user reports. The more users report a disruption, the more certain we can be of an actual problem.

Question 3

How often is the data updated?

Accepted Answer

The data is updated in real-time. New reports are processed immediately and reflected in the statistics.

Question 4

Can I report a disruption multiple times?

Accepted Answer

To prevent spam, each IP address can only report a disruption for the same service every 15 minutes.

Question 5

What do the different severity levels mean?

Accepted Answer

Severity levels are based on the number of reports: No issues (0), Minor issues (1-9), Major disruptions (10-49), Critical outages (50+).

Question 6

How can I have my service added?

Accepted Answer

Contact us through the contact form with information about your service. We'll review the request and add relevant services.

Question 7

Is my data secure?

Accepted Answer

Yes, we only store anonymized data. IP addresses are temporarily stored only for spam prevention and are never shared with third parties.

Question 8

Is there an API?

Accepted Answer

Yes, we offer a REST API for developers. Documentation can be found in our GitHub repository.

Frequently Asked Questions